Some borrowers do not have to pay reservation fees or charges but proof of entitlement must be shown. See whether you qualify below:
| Item or Service | Cost | Loan period |
|---|---|---|
| All books | Free | 3 week loan |
| Language courses | Free | 3 week loan |
| Talking books | Free | 3 week loan |
| Music scores and play sets | Up to 15 items: £16 16-40 items: £32 | Up to a 12 week loan |
| Reservations (including online) | Free for items in stock. £5 for items not in our stock. Please note: This fee will be charged to your library account even if we cannot supply the item for whatever reason. | |
| Reader printer copies | 40p per A4 sheet 65p per A3 sheet (or minimum £2 for items sent electronically or by post) | |
| Community history searches | First half hour: £17.50 Per hour thereafter: £30 | |
| Replacement library card | Adult: £2.50 Child: £1 |
Printing and Laminating
| A5 | A4 | A3 | |
|---|---|---|---|
| Black and white | NA | 10p | 20p |
| Colour | NA | 40p | 80p |
| Laminating | 70p | £1.25 | £2 |
| Plastic wallets | NA | 10p | NA |
Overdue items
There is no charge for any item returned after the date specified but it is important that you return items on time or renew them if you need them for longer than the 3 week loan period. Items can be renewed up to a maximum of 8 times if not required by another borrower.
Lost and damaged items
The full replacement cost at the recommended retail price will be charged for all lost/damaged items. This is not refundable.
Exemptions
| Borrowers | Lost ticket | Reservation fee, for items not in our stock |
|---|---|---|
| Under 16 years | Exempt | |
| Long term sick and disabled | Exempt | Exempt |
| Housebound reader service users | Exempt | Exempt |
| With learning difficulties, dyslexia, registered blind and partially sighted | Exempt | Exempt |
Example of documents required to change borrower’s status
For borrowers on long term sick:
Official notification of their benefit award to prove their entitlement to incapacity benefit at the higher rate.
Borrowers who are disabled, registered blind or registered partially sighted, have dyslexia or learning disabilities:
Registration document, disabled persons railcard, official letter from a hospital/doctor, social services department payment order book or official notification of award of any of the following benefits:
- Severe disablement allowance
- Income support disability premium
- Disability working allowance
- Disabled living allowance
- Industrial injuries disablement benefit
Printing charges
You will only be exempt from paying for PC print outs if you are booked onto a library run learning course.